CONTACT LUCKYBOOM
Our support team is available 24/7. Questions about your account, verification or game rules? We are here to help.
Live Chat 24/7
Chat directly with our support team.
Email Support
For verification documents, formal requests or detailed game questions.
Help Centre & FAQ
Find answers to common questions about withdrawals, bonuses and verification.
SEND A MESSAGE
Have a specific question or want to share feedback? Send us a message and we will reply by email.
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LuckyBoom is an online casino and sportsbook launched in 2021. It offers 2,400+ games, including 2,000+ slots, 180+ live tables and sports betting.
Pragmatic Play, Hacksaw, Evolution, NetEnt, NoLimit City
Payment methods include Visa, Mastercard, Revolut, Wise, bank transfer and crypto
Live chat and email support
Bank transfer and card after approval, crypto and Revolut/Wise are usually faster
- check_circle Bonus terms: Casino Welcome Pack, 375% up to €4,000 + 650 free spins. Wagering 35x bonus, free spin winnings 30x, max bet €5 while wagering.
- check_circle Account verification: Verification is required before the first withdrawal. Optional 2FA is available for withdrawals.
- check_circle Registration: Register by email or Google account in about a minute on luckyboom.com.
Company Details & Licence
Operator and licensing information
Licence: Anjouan, Union of the Comoros, ALSI-202509069-FI2. Operator: 3-102-937541 SRL, San José, Costa Rica
3-102-937541 SRL
San José, Costa Rica
ALSI-202509069-FI2
Anjouan, Union of the Comoros
SSL encryption
Verification required
Support and help
Play responsibly, 18+
Frequently Asked Questions
help_outline How fast does customer support reply? expand_more
help_outline How can I send documents for account verification? expand_more
help_outline Can I change my gambling limits by phone? expand_more
LuckyBoom
Popular slots
Contact support at LuckyBoom
Need help with your account, payments or verification, contact LuckyBoom support any time. Support is available by live chat and email, 24/7.
Ways to get in touch
Use live chat for the fastest help with common account and payment questions.
If your issue needs documents or a longer explanation, use email so you can include all details in one message.
- +24/7 live chat
- +Email support
What to have ready
Before you contact support, prepare the details that match your issue. This helps the team check your account and give a clear answer sooner.
- +Your LuckyBoom account email
- +A short description of the issue
- +Date and time of the problem
- +Payment method used, if your question is about deposits or withdrawals
- +Transaction reference or screenshot, if available
For withdrawal and verification questions
Verification is required before the first withdrawal. If support asks for documents, send clear and valid files so the review can move forward.
Withdrawals are paid back to the same method used for deposit. Bank transfer and card withdrawals take 4 to 7 working days after approval. Crypto and Revolut or Wise are usually faster.
- +Minimum withdrawal: EUR 40
- +Maximum cashout per transaction: EUR 4,000
- +Optional 2FA is available for withdrawals
