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verified Player protection and wellbeing
LUCKYBOOM SAFETY POLICY

STAY IN CONTROL, RESPONSIBLE PLAY AT LUCKYBOOM

At LuckyBoom, gambling is for entertainment only. It should not be seen as a source of income, a solution to money problems or a way to deal with stress. We offer account controls and links to professional support to help you keep play under control.

lock Our Commitment

  • check_circle Deposit Limit to help manage your budget.
  • check_circle Time-Out and reminders during play.
  • check_circle Self-exclusion: Block access to your account.
Licence Information Verified account checks
support_agent
Direct Help

Need to talk or want confidential advice?

Contact your national gambling helpline for support, or use a confidential chat service if available in your country.

Account Controls

YOUR PLAY LIMITS AND CONTROL TOOLS

Set your limits before you play. Lower limits usually apply right away. Higher limits may take time to process.

Secure account access
payments
Status: set in account

Deposit Limit

Choose how much you can deposit in a day, week or month. This helps you keep your gambling budget under control.

Editable in profile
trending_down
Per day, week or month

Loss Limit

Set a maximum net loss for a chosen period. When the limit is reached, further play may be restricted.

Current status: Not set
timer
Check timing in account

Session Time and Reminder

Get a reminder after a set time with details about your session and the option to stop or take a break.

Available during play
pause_circle
Applies as set

Temporary Break, Time-Out

Take a break from the casino for a set period. During a time-out, you cannot log in, receive offers or place bets.

Cannot be cancelled early
shield

Self-Exclusion

Account self-exclusion
Block access to play

Want to stop gambling for a longer period or close your account? You can request self-exclusion. Once active, access to your LuckyBoom account is blocked for the selected period.

info Please note: A self-exclusion period cannot usually be cancelled before it ends.
Set in account or via support
Self-Check and Awareness

SELF-TEST, HOW HEALTHY IS YOUR GAMBLING?

Take a moment to reflect on your gambling habits. This checklist can help you spot warning signs early.

lock Anonymous, not stored
1

Do you play longer than you planned?

Do you often lose track of time once you start playing, even when you have other plans?

2

Do you try to win back losses right away?

Do you raise your stakes after losses to try to recover money you lost?

3

Do you use money meant for essentials?

Are rent, bills, groceries or savings affected by your gambling spend?

4

Does gambling affect your work, studies or relationships?

Do arguments about money, hidden losses or lower performance happen because of gambling?

Score guide and risk level:
Green: Lower risk Orange: Warning sign Red: Help advised

If you recognise one or more of these signs, consider lowering your limits now or contacting professional support.

Independent and Professional

SUPPORT ORGANISATIONS

If gambling no longer feels like entertainment, independent support services can help with free and confidential guidance.

support
Support available

National gambling helpline

An independent support service for people with questions or problems related to gambling.

phone_in_talk Contact in your country Free and confidential
chat Chat support
language Licensed operator
groups
Self-help groups

Support groups

Peer support groups can help both players and people close to them.

phone Local contact Support line
location_on Regular meetings
language Site
psychology
Information and treatment support

Open support resources

Reliable information, self-help tools and referral to treatment services may be available in your country.

school Anonymous self-help tools
forum Support and advice
language Support on luckyboom.com
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STRICT 18+ POLICY AND MINOR PROTECTION

LuckyBoom has a zero-tolerance policy on underage gambling. Gambling under 18 is not allowed.

fingerprint Age Verification

Verification is required before the first withdrawal. Accounts found to be underage will be closed.

family_restroom Parental Control Software

If you share a device with minors, we recommend parental control or web filter software. Net Nanny or CYBERsitter to block gambling sites on an ongoing basis.

app_blocking Gambling blocking tools

With tools like Gamban or BetFilter you can install software on your mobile, tablet and PC to block access to gambling sites.

18+ 18+. Gambling can be addictive. Please play responsibly.

tips_and_updates 5 RULES FOR SAFER PLAY

1. Play for entertainment Treat the money you spend as the cost of entertainment. Do not rely on winnings to pay bills.
2. Do not chase losses Do not try to win back losses with bigger bets. This often leads to larger losses.
3. Do not play impaired Do not play after alcohol or medication, or when you feel low, stressed or angry.
4. Set clear limits first Set your time limit and budget before you log in, and stop as soon as either limit is reached.
5. Keep track of your balance Check your transaction history in the cashier regularly to keep a clear view of your spending.
Questions or need help? Our support team is available 24/7 by live chat and email.

Responsible gambling

Gambling should stay a form of entertainment. At LuckyBoom, you can take steps to keep control of your play, take a break when needed, and get support if gambling stops feeling manageable.

Stay in control

Set a budget before you play and stick to it. Only use money you can afford to lose, and do not treat gambling as a way to make income or solve money problems.

It also helps to set a time limit for each session. Regular breaks can make it easier to keep decisions clear and avoid chasing losses.

Use limits on your account

Limits can help you keep your gambling within the level you choose. You can use them to reduce spending, lower playing time or restrict access for a period.

Choose limits that fit your situation now, not your best-case plan. Lower limits are usually the safest option if you are trying to regain control.

  • +Deposit limits cap how much you can add to your account.
  • +Session or time limits help you manage how long you stay logged in or play.
  • +Loss limits can help restrict how much you are prepared to lose in a set period.

Take a time-out or self-exclude

If you need space from gambling, a short time-out can stop access for a limited period. This can be useful if you want a cooling-off break without closing gambling out for the long term.

If gambling is becoming harmful, self-exclusion is the stronger option. It blocks access to your account for a longer period and should be used when a short pause is not enough.

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